Meet Our Team of Professionals
Counselors Associates Ltd. is an organization consisting of an exemplary group of licensed, experienced counseling professionals offering mental health services to children, adolescents and adults in individual, couple, family and group settings. Our goal is to assist people who are experiencing emotional or behavioral concerns and are interested in self-exploration and personal growth.
We are dedicated to serving you in both a professional and caring environment.
Founder & CEO - Kristin Kneedler (She/her/hers), MS, LCPC, NCC
Kristin specializes in the treatment of Healthcare Professionals, First Responders, as well as Trauma and PTSD.
COO and CIO - Mark Voegele Jr. (He/him)
Mark has more than 20 years of technology leadership experience and a proven track record of building and leading operations teams and operations software teams to deliver on organization goal achievement.
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Sue Koishor, Billing and Collections Supervisor
Sue is the Billings and Collections Supervisor at Counselors Associates Ltd. She ensures that all billing and collections policies and procedures are implemented and followed. She keeps current on insurance regulations and changes. Sue manages all functions of the billing department.
Michael Gonzalez, Marketing Coordinator
Michael coordinates Marketing and Social Media for Counselors Associates Ltd. He facilitates connections in our community, and promotes company growth. Contact Michael at email@example.com
Steve Weiss, Assistant to the Operations Director
Steve handles billing and insurance claims, validations, and inquiries. Steve also fields communications with our clients for scheduling. Steve also forms ideas for process improvement to the Operations Team and works to get those ideas materialized and implemented.
Gigi Antonas (She/her), Office Manager - Clayton
With over 15 years of customer service experience, GiGi is the initial point-of-contact for the Clayton office. She facilitates appointment scheduling and works collaboratively with the front office team and therapists to provide the best possible customer service to our clients.
Melissa Tinsman (She/her), Office Manager - Maryville
Melissa is the initial point-of-contact for the Maryville office. She facilitates appointment scheduling and works collaboratively with the front office team and therapists to provide the best possible customer service to our clients.
Kristina Kutz (She/her), Office Manager- Shiloh
Kristina is the initial point-of-contact for the Shiloh office. She facilitates appointment scheduling and works collaboratively with the front office team and therapists to provide the best possible customer service to our clients.
Cristina Lanahan (She/her), Senior Office Manager - Troy
Elizabeth Kutz (She/her), Insurance/Licensure Coordinator - Troy
Liz brings over 25 years of business administration and customer relations experience to Counselors Associates Ltd. Her role is to ensure that all medical staff have the appropriate qualifications and are properly licensed for their position. She verifies certifications with appropriate organizations and tracks expirations and renewals of licensure. In addition, Liz obtains and reviews documentation for each clinician’s participation status, with multiple insurance plans.