We offer Telehealth through doxy.me, a secure telemedicine solution platform.

You may read more information at their web site: The Easiest Telemedicine Solution | Doxy.me

We offer Text Health Support for current clients.  Text Health Support enables our clients to text your counselor between appointments.

How does it work?  

Once the client’s counselor receives a text, the counselor has a 24-hour business day window of time to respond to the client.  See FAQ section below for examples.

Subscriptions are available on a weekly basis. 

Plan details:

• $25/week for existing clients currently scheduled for sessions
• Text Health Support is not covered by insurance
• Each Friday, the client’s credit card on file will be charged for the following week’s service
• Counselors Associates Ltd reserves the right to cancel subscriptions
• Counselors Associates Ltd reserves the right to not offer a subscription due to availability or program discontinuation

 Answers to FAQs:

• After signing up, the client will receive a secure and private text link directly to their counselor.
• Kids can use it with parental / guardian consent
• The client’s counselor will respond within 24-hour business day of the latest text the client sent.  If the client texts the counselor at noon on Tuesday, the client will receive a response by noon on Wednesday.  If the client texts at 4:30 p.m. on Thursday, the latest the client will receive a response would be 4:30 p.m. on Friday.  If the client texts at 8 p.m. on Friday, the client will receive a response by 8 p.m. on Monday, excluding holidays
• Cancellations can be made on a weekly basis, taking effect on Mondays, after a confirmed cancellation request is completed
• Service is not pro-rated
• Clients may sign up or cancel by calling our front office staff at 618-972-1568