We offer Telehealth through doxy.me, a secure telemedicine solution platform.
You may read more information at their web site: The Easiest Telemedicine Solution | Doxy.me
Text Health Support
We are offering Text Health Support for current clients. Text Health Support enables you to text your counselor between appointments, on your lunch hour, or when you have a free moment.
How does it work?
Once your counselor receives your text, he/she has a 24-hour business day window of time to respond to you. See FAQ section below for examples.
Subscriptions are available on a weekly basis.
-Includes one 15-minute introductory virtual session
-$25/week for existing clients currently scheduled for sessions
-Text Health Support is not covered by insurance.
-Each Friday, your credit card on file will be charged for the following week’s service.
-Counselors Associates Ltd reserves the right to cancel subscriptions.
-Counselors Associates Ltd reserves the right to not offer a subscription due to availability or program discontinuation.
Answers to FAQs:
-After signing up, you will receive a secure and private text link directly to your counselor.
-Kids can use it with parental / guardian consent.
-Your counselor will respond within 24-hour business day of the latest text you have sent. If you text him/her at noon on Tuesday, you will receive a response by noon Wednesday. If you text at 4:30 p.m. on Thursday, the latest you will receive a response would be 4:30 p.m. on Friday. If you text at 8 p.m. on Friday, you will receive a response by 8 p.m. on Monday, excluding holidays.
-Cancellations can be made on a weekly basis, taking effect on Mondays, after a confirmed cancellation request is completed.
-Service is not pro-rated.
-You may sign up or cancel by calling our front office staff at 618-972-1568.