Counselors Associates Ltd: Illinois: 
Meet Our Team of Professionals
Counselors Associates Ltd. is an organization consisting of an exemplary group of licensed, experienced counseling professionals offering mental health services to children, adolescents and adults in individual, couple, family and group settings. Our goal is to assist people who are experiencing emotional or behavioral concerns and are interested in self-exploration and personal growth.
We are dedicated to serving you in both a professional and caring environment.
Founder & CEO - Kristin Kneedler (She/her/hers), MS, LCPC, NCC
Kristin specializes in the treatment of Healthcare Professionals, First Responders, as well as Trauma and PTSD.
COO and CIO - Mark Voegele Jr. (He/him)
Mark has more than 25 years of technology leadership experience and a proven track record of building and leading operations teams and operations software teams to deliver on organization goal achievement.
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Office Staff
Melissa Tinsman (She/her), Community Outreach & Marketing Mgr - Troy North
After 4+ years of being the initial client contact for the Shiloh & Maryville offices, Melissa is now the Marketing Coordinator for Counselors Associates Ltd. She continues to help others by using her 20+ years of combined sales and customer service experience to promote mental health awareness and connect with the community.
Sara Van Fossen (She/her), Licensure and Billing Manager - Troy North
She brings over 15 years of valuable customer service experience to Counselors Associates Ltd. She manages licensure, billing, and collections with adept organizational skills. She also fields questions regarding billing, insurance, payments, and claims.
GiGi Antonas (She/her), Office Manager - Creve Coeur
With over 20 years of customer service experience, GiGi is the initial point-of-contact for the Creve Coeur office. She facilitates appointment scheduling and works collaboratively with the front office team and therapists to provide the best possible customer service to our clients.
Allyson Reckert (She/her), Office Manager - Troy South
Allyson is the initial point of contact for the Troy South office. She facilitates appointment scheduling and works collaboratively with the front office team and therapists to provide the best possible customer service to our patients.
Rachel Ceule (She/her), Office Manager - Swansea
Rachel is the initial point of the contact for the Swansea office. She works collaboratively with the front office team, billing team, and clinical team ensuring there is a welcoming atmosphere. Rachel is committed to helping individuals on their journey to personal growth and well-being.
Chessa Ephron, Office Manager - Troy North
Chessa is the initial point of the contact for the Troy North office. She facilitates appointment scheduling and works collaboratively with the front office staff, billing department, and clinical team to ensure everything runs smoothly.
Stacey Johnson (She/her), Billing and Collections Coordinator Level I - Troy North
Stacey brings over 22 years of customer service experience to Counselors Associates Ltd. She verifies insurance and payment info, handles client inquiries, and insurance claims.
Kristina Kutz (She/her), Billing and Collections Assistant - Troy North
Kristina, with extensive experience as a Front Office Manager, is serving a current role in billing and collections. She verifies insurance and payment info, handles client relations, and supports the billing manager.
Katelyn Voegele (She/her), Billing and Marketing Assistant - Troy North
From strengthening the company’s online presence to improving internal processes, Katelyn helps to create reliable administrative and marketing support that allows our practice to operate smoothly and focus on what matters most — helping clients.